Billbrain Technologies ensures that customer satisfaction is achieved by providing reliable, high-performance, cost-effective and responsible services. While working with us, you can expect to deal with experts who understand your business and technology requirements. Our teams are familiar with your culture and are highly committed to delivering the assured services. With these expectations in mind, Billbrain Technologies’ professional services portfolio is delivered through different models of engagement. We provide these services as a complete package or as customized modules based on your requirements and budgets.

Billbrain Technologies offers a comprehensive set of services to operate, monitor and manage our clients’ IT infrastructure. We provide vendor agnostic IT maintenance and support services that reduce the cost of management. We also provide best of breed SLA based practices that help maintain our clients’ investment in technology infrastructure.

Our vast regional reach and global partnerships help keep your operating environment up and running efficiency.

Our support offerings comprise of the following:

  • 24/7 Help Desk Support
  • Proactive Remote Monitoring and Management
  • Preventative & Uptime Maintenance (SLA-Based)
  • Problem & Resolution Management
  • Asset & Configuration Management (Updates & Upgrades)
  • Time-based Reporting & Review Meetings